Terms & Conditions

Effective Date: August 6, 2026

1. Introduction

Welcome to KLASSY WELLNESS PRIVATE LIMITED.

These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or purchasing products from us, you agree to comply with these terms.

Please read these Terms & Conditions carefully before using our website.


2. Company Information

Company Name: KLASSY WELLNESS PRIVATE LIMITED

Registered Address:

Fourth Floor, Office No. 411
Amba Tower, Plot No. 2, Community Center
D.C. Chowk, Rohini Sector 9
New Delhi, North West Delhi, Delhi – 110085

Email: info@klassywellnesssports.com

Contact Number: +91 8796153012


3. Website Usage

By accessing our website, you agree that you will:

  • Use the website only for lawful purposes
  • Provide accurate and complete information while placing orders
  • Maintain confidentiality of your account credentials
  • Not misuse, copy, modify, or interfere with website functionality
  • Not attempt unauthorized access to our systems or services

KLASSY WELLNESS PRIVATE LIMITED reserves the right to restrict access to users who violate these terms.


4. Products and Services

KLASSY WELLNESS PRIVATE LIMITED specializes in the sale of sporting goods, fitness equipment, wellness products, and related accessories.

We make reasonable efforts to ensure that:

  • Product descriptions are accurate
  • Product images represent actual products
  • Pricing information is updated regularly
  • Product availability is correctly displayed

However, minor variations in product appearance, color, or specifications may occur due to manufacturing changes or display settings.


5. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Limit product quantities
  • Discontinue products
  • Update product specifications
  • Cancel orders due to stock limitations or pricing errors

In case an order is cancelled due to unavailability, any eligible payment received will be refunded according to our refund policy.


6. Pricing and Payments

All product prices displayed on our website are subject to change without prior notice.

Customers agree to:

  • Provide accurate billing information
  • Complete payments through approved payment methods
  • Ensure payment details provided are valid

Payments are processed securely through authorized payment gateway providers.

KLASSY WELLNESS PRIVATE LIMITED does not store sensitive payment information such as card numbers, CVV details, or banking passwords.


7. Order Confirmation

After placing an order, customers will receive an order confirmation through the registered email address or contact details provided.

Order acceptance is subject to:

  • Payment verification
  • Product availability
  • Address verification
  • Fraud prevention checks
  • We reserve the right to cancel or refuse any order if suspicious activity is detected.

8. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines provided on our website.

Delivery timelines may vary due to:

  • Shipping location
  • Courier delays
  • Weather conditions
  • Government restrictions
  • Unforeseen circumstances

Customers are responsible for providing accurate delivery information.

KLASSY WELLNESS PRIVATE LIMITED will not be responsible for delays caused by incorrect customer information.


9. Returns and Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers must ensure:

  • Products are returned in original condition
  • Original packaging and accessories are included
  • Return requests are submitted within the specified timeframe

Products damaged due to misuse, improper handling, or unauthorized modifications may not qualify for return or replacement.


10. Cancellation Policy

Orders may be cancelled only according to the cancellation terms provided on our website.

Once an order has been shipped, cancellation requests may not be accepted.

Eligible refunds will be processed through the original payment method within the applicable processing period.


11. Intellectual Property Rights

All website content, including:

  • Logos
  • Text
  • Images
  • Product descriptions
  • Graphics
  • Website design elements

are the property of KLASSY WELLNESS PRIVATE LIMITED or respective owners.

Unauthorized use, reproduction, or distribution of website content is prohibited.


12. Limitation of Liability

KLASSY WELLNESS PRIVATE LIMITED shall not be liable for:

  • Indirect or consequential damages
  • Website interruptions
  • Third-party service failures
  • Delays caused by external factors

Our responsibility is limited to the value of the products purchased by the customer, wherever applicable.


13. User Account Responsibility

If you create an account on our website, you are responsible for:

  • Maintaining account confidentiality
  • Keeping login information secure
  • Ensuring information provided is accurate

You must immediately notify us if you suspect unauthorized account access.


14. Fraud Prevention

We reserve the right to verify customer information and transaction details to prevent fraudulent activities.

Orders may be delayed, reviewed, or cancelled if suspicious payment activity is identified.


15. Privacy Protection

Your personal information is collected and handled according to our Privacy Policy.

By using our website, you acknowledge and agree to our data collection and processing practices.


16. Third-Party Services

Our website may use third-party services including:

  • Payment gateways
  • Delivery partners
  • Analytics providers
  • Hosting providers

We are not responsible for the policies or practices of third-party service providers.


17. Governing Law

These Terms & Conditions shall be governed by and interpreted according to the applicable laws of India.

Any disputes arising from the use of our website or purchase of products shall be subject to the jurisdiction of courts located in New Delhi, Delhi.


18. Changes to Terms & Conditions

KLASSY WELLNESS PRIVATE LIMITED reserves the right to update these Terms & Conditions at any time.

Changes will be effective immediately after being published on this page. Customers are advised to review these terms periodically.


19. Contact Information

For any questions regarding these Terms & Conditions, please contact:

KLASSY WELLNESS PRIVATE LIMITED

Address:
Fourth Floor, Office No. 411
Amba Tower, Plot No. 2, Community Center
D.C. Chowk, Rohini Sector 9
New Delhi, North West Delhi, Delhi – 110085

Email: info@klassywellnesssports.com

Phone: +91 8796153012